Digital Ticketing Introduced for Football


By Shannon McNamara for WVUsports.com
August 27, 2012 02:34 PM
MORGANTOWN, W.Va. - Digital ticketing has been implemented for the 2012 West Virginia University football season. The system was launched at the WVU Coliseum during the men’s basketball season last year. All tickets will be scanned at Milan Puskar Stadium this fall.

With the change to digital ticket scanning, WVU football fans will benefit from the heightened protection against counterfeit tickets and can take advantage of new digital ticketing services, including print-at-home single-game tickets and ticket transfers for season ticket holders.

"We are excited about the success we have had with digital ticketing in men's basketball and are looking forward to offering our fans the same options for the 2012 football season," Director of Athletics Oliver Luck says.

Milan Puskar Stadium event staff will scan all tickets using a barcode on each ticket to verify admission. Scanning will identify counterfeit and stolen tickets and provide improved security and service. It is recommended that fans plan on arriving earlier than normal to avoid any delays in entering the stadium, especially during the initial implementation of the new digital ticketing system. Stadium gates open 90 minutes prior to the game, and fans are encouraged to avoid entering at the last minute to ensure they are in their seats by kickoff. Fans should have the barcode out and facing the scanner to ensure the process moves as smoothly and quickly as possible.

Another added feature of digital ticketing is the ticket transfer option for season ticket holders. Starting this week, season ticket holders who encounter scheduling conflicts will be able to e-mail their tickets to another person as part of the ticket transfer program. For a nominal handling fee, ticket holders may forward their tickets to other fans who can then print the tickets at home for use on game day. The handling fee also can be charged to the person receiving the tickets.

Season ticket holders must log in to their online account at WVUGAME.com to transfer tickets. Barcodes are printed on each transferred ticket, and scanners are used at each entrance to validate the tickets. Once a ticket transfer is made, the original ticket becomes null and void and may not be used for admittance. Ticket transfers may only be utilized with season tickets and are not available for purchased single-game tickets. All ticket transfers must be completed three hours before the start of the game.

For more information on digital ticketing at Milan Puskar Stadium, visit WVUGAME.com and click the digital ticketing tab. Fans can download a digital ticketing brochure, learn how to transfer a ticket online and review frequently asked questions on the ticket transfer process.



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